Don’t bank on the ‘big four’
If you bank with one of the ‘big four’, it’s high time you switched.
Barclays, HSBC, Lloyds TSB and NatWest may be the current account providers of choice for the majority of us, but their customer service is rotten and their interest rates are even worse.
In a survey by Which?, the big four each scored just two out of five for customer satisfaction and all have current accounts which pay a pathetic 0.1 per cent credit interest.
There’s no need to put up with this.
Among the accounts awarded ‘best buy’ status by Which?, Alliance & Leicester’s Premier Direct pays 6.5 per cent and got three stars for satisfaction, while the Halifax/Bank of Scotland High Interest Account paying 6.17 per cent got a similar satisfaction rating.
Nationwide’s FlexAccount, meanwhile, pays 4.24 per cent and achieved a four-star rating.
Switching banks isn’t difficult either – more than seven out of ten Which? members who’ve already voted with their feet say it was easy.
