The personal details of 62,000 Bank of Scotland mortgage holders have vanished in the post.

Apparently the computer disc containing their names, addresses, dates of birth and account numbers was on its way to a credit reference agency – but never arrived.

The bank, part of the giant HBOS group, says, ‘There is no suggestion that the disc was stolen’, adding that it seems to have been ‘mislaid’.

That’s some small consolation, I suppose, coming as it does a couple of months after a briefcase containing the mortgage details of 13,000 customers of sister company Halifax was stolen from an employee’s car.

And then, of course, there was the time that an HBOS banking customer who asked for a copy of her statement received the names, sort codes and account numbers of 75,000 other account holders instead.

It’s good to know our confidential data is in such safe hands.

This entry was posted on Friday, June 8th, 2007 at 9:15 pm and is filed under UK Mortgages, UK Personal Finance, Banking. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.